Hackers behind Medibank data hack release even more private details of customers

By | November 10, 2022

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The hackers behind the Medibank data theft have thumbed their noses at the federal government after being warned the ‘smartest and toughest’ people in Australia are coming after them.

The ransomware group allegedly behind the hack overnight claimed they had released more sensitive details of customers’ medical records on the dark web.

‘Added one more file Boozy.csv …,’ they wrote in a blog update in the early hours of Friday.

The file, which appears to be related to mental health and alcohol issues, comes after a data dump on Thursday named ‘abortions.csv’.

‘You telling that is disgusting (woof-woof), that we publish some data,’ they wrote on Friday in the blog seen by AAP.

‘But we warned you. we always keep our word, if we wouldn’t receive a ransom – we should post this data, because nobody will believe us in the future.’

The group claimed on Thursday it had demanded a ransom of $US1 for each of Medibank’s 9.7 million affected customers, for a total of $US9.7 million (almost $15 million).

Home Affairs Minister Clare O’Neil told parliament the government was standing by Medibank customers, who were entitled to have their information kept private after the ‘morally reprehensible and criminal’ attack.

‘I want the scumbags behind this attack to know that the smartest and toughest people in this country are coming after you,’ she said.

Pictured is important advice for people affected by the Medibank and AHM data hacks

The minister spoke with Medibank chief executive David Koczkar twice on Thursday to ‘make clear’ what was expected of Australia’s biggest health insurer and to ensure customers were adequately supported.

‘I don’t want Australians to have to circulate 14 government departments or areas of Medibank in order to get what they deserve and need,’ Ms O’Neil said.

‘I received the assurance from Medibank … that if a large data dump occurs, they are fully ready to provide services when and if they are needed to Australians who need them.’

The first wave of files dropped on Wednesday included names, birthdates, addresses, email addresses, phone numbers, health claims information, Medicare numbers for Medibank’s ahm customers, and passport numbers for international student clients.

Medibank has confirmed details of almost 500,000 health claims have been stolen, along with personal information, after the group hacked into its system last month.

No credit card or banking details were accessed.

Mr Koczkar said the data release was disgraceful and malicious and could discourage people from seeking medical care.

Australian Federal Police investigators are working with international agencies, as well as state and territory police.

Opposition cyber security spokesman James Paterson said anyone who is contacted by a person purporting to have access to their data should immediately report it to authorities.

Senator Paterson has proposed a ‘safe harbour’ provision – involving the nation’s cyber security agency, the Australian Signals Directorate, to give companies time in the immediate aftermath of an attack to respond to the crisis without worrying about legal and privacy ramifications.

The hackers appeared to have revealed screenshots of private messages recently exchanged between themselves and Medibank representatives

The hackers appeared to have revealed screenshots of private messages recently exchanged between themselves and Medibank representatives

The hackers appeared to have revealed screenshots of private messages recently exchanged between themselves and Medibank representatives

Hundreds of names, addresses, birthdates and Medicare details were being posted under 'good-list' and 'naughty-list' on a blog belonging to the group

Hundreds of names, addresses, birthdates and Medicare details were being posted under 'good-list' and 'naughty-list' on a blog belonging to the group

Hundreds of names, addresses, birthdates and Medicare details were being posted under ‘good-list’ and ‘naughty-list’ on a blog belonging to the group

The hackers posted a bizarre meme (pictured) as they threatened to release the personal data of millions of Australia in 24 hours unless Medibank pays up

The hackers posted a bizarre meme (pictured) as they threatened to release the personal data of millions of Australia in 24 hours unless Medibank pays up

The hackers posted a bizarre meme (pictured) as they threatened to release the personal data of millions of Australia in 24 hours unless Medibank pays up 

The hackers had demanded a ransom to stop them from releasing the data, but Medibank earlier this week said it would not pay it. Pictured is a stock image of a hacker

The hackers had demanded a ransom to stop them from releasing the data, but Medibank earlier this week said it would not pay it. Pictured is a stock image of a hacker

The hackers had demanded a ransom to stop them from releasing the data, but Medibank earlier this week said it would not pay it. Pictured is a stock image of a hacker

Medibank has repeatedly apologised to clients past and present but said it would not pay the ransom

Medibank has repeatedly apologised to clients past and present but said it would not pay the ransom

Medibank has repeatedly apologised to clients past and present but said it would not pay the ransom

Medibank data hack timeline

October 13: Medibank took the data and policy systems of its budget provider, AHM, and its international student division offline after a ‘cyber incident’  

October 14: Medibank said it had restored its systems and said it was ‘still responding’ to the incident

October 19: The company disclosed to the Australian stock exchange that hackers had contacted it to ‘negotiate’ over 200 gigabytes of customer data stolen from Medibank’s systems 

October 26: Medibank confirmed the hackers behind its ‘devastating’ data breach managed to access all of its customers’ private health records 

October 27: It emerged that Medibank faced costs of up to $30million after it was revealed it had no insurance to protect itself from a cyber attack

November 8: The hackers threatened to expose the personal data of millions of Australians unless Medibank paid up within 24 hours. The company refused to pay, saying ‘you just can’t trust a criminal’

November 9: The ransomware group began posting client data stolen from Australia’s largest health insurer on the dark web

Source: | This article originally belongs to Dailymail.co.uk

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